What to do if you forget your email or your password on playvirtuoso.com.
Once you have reached the password reset screen, please enter your email address and a password reset link will be emailed to you.
If you don't see anything appear in your inbox, please double check your junk or spam folders.
If you have forgotten the email address that you signed up with, get in touch via the chat and let us know your name and date of birth so that we can confirm your identity and locate your account. We will confirm the email address and send a password reset link if needed.