How do I draw on the whiteboard?

Drawing on the shared whiteboards in the SmartStudio during a Virtuoso live session.

To draw on the whiteboard all you do is click the “Boards” panel on the bottom right hand side of the screen - shown here as a white rectangle.

Opening the Board View in the SmartStudio

Then hover your cursor over the board and choose a colour. Click and drag to draw. 

Tool and colour options on the Board View in the SmartStudio

If you see a padlock icon, the board is locked and you can't draw on it at the moment.